Video Conferencing Services at NNU
Please submit your request for video conferencing via the online request form as early as possible to ensure the availability of resources and internet connection for your reserved building and room. A timely request will also help the Technical Response Center (TRC) to schedule personnel for the time of your conference.
It is very important that you plan, with your remote client(s), a time for testing the video conferencing connection at least one week before the class and one day before the event to ensure time to resolve any issues that may arise. (The TRC will contact the remote client for a specific test time during the dates you have set up with them.)
Video Conferencing Services the TRC provides:
- Classroom video conferencing
- Video streaming of classes
- Event video conferencing
- Video streaming of events
- DVD of any class or event for which the TRC provides video conferencing services *
- Orientation for instructors and camera operators working with video conferencing
- Setup and teardown of video conferencing equipment
- Connecting the video conference to your remote client(s)
After your remote and local connections have been successfully tested, you can expect your video conference to be set up 30 minutes prior to the class or event. During all video conferences, assistance will be available by calling the TRC at 208-467-8111.
If you wish to have a camera operator during the video conference, your department will need to provide someone who has been trained by the TRC for video conferencing camera operation. For instructor or camera operator orientation, please contact the TRC at 467-8111 or send a request to help(at)nnu.edu.
Please note the TRC does not reserve rooms on NNU’s campus or distance locations for your video conference. You will need to contact the Office of Conferences and Events to reserve rooms for NNU facilities.
You must reserve your own rooms and make all initial contacts with the appropriate persons at the remote location; and then provide the TRC with contact information via the online form.
*DVD Duplication Services
When a DVD recording of a class or event is requested, the TRC will provide one (1) copy of the DVD to the department. The requesting department may make more of their own copies. Most NNU computers have the ability to duplicate DVD’s. The requesting department may also contact NNU’s Media Technology Office at 467-8359 for DVD duplication services.
Media Technology has a turnaround time of 3 to 5 days for DVD duplication. NNU Media Technology prices for duplicating DVD’s, including media and sleeve, are as follows:
1-10 copies... $5.00 each
10-100 copies... $2.50 each
>100 copies... $2.00 each
Prices are subject to change, please call Media Technology for current pricing.

