Printer and Copier Installation Instructions
Setting up your printer on your computer
On your Windows 7 desktop, click the Start button and then "Devices and Printers". Click on "Add a Printer".
Click on "Add a network, wireless or Bluetooth printer", then click Next. The next screen will list some printers but not all of them can be seen there. If yours is not on that list, click "The printer that I want isn't listed."
Click on "Find a printer in the directory, based on location or feature." then click Next. A list of most networked printers on campus will be displayed. You can then sort the list by location by clicking on the column heading, "Location", and then find your printer. Double-click on your printer. You may see a notice that the system is installing drivers, after which you will see another notice, "You've successfully added "YOUR PRINTER..." . You may then click on that printer in your printer list and set it as default if you like.
Setting up Canon finishing options (hole punch, stapler, etc.)
To configure finishing options on a Canon copier/printer that has extra capabilities, such as hole punch or stapling, click this link to download instructions. (You will need Acrobat Reader for this document.)
NOTE: If you do not have these options on the Canon machine in your office, they will not be available to you.
Scanning documents
To use your One-touch buttons to scan and send a document to your email, please watch this video and follow the instructions, or open and save this pdf file.
To use the Canon copier for scanning a document to a file, click HERE.
To use the Canon copier for scanning a document into a specific file format, click HERE.
Need to move your Canon machine?
When offices across campus are moved, or when work areas are shifted, there may be a time when your Canon machine has to be moved. If this is the case, please submit a request for assistance from Technology and Media Resources (TMR) by submit a help ticket at help.nnu.edu.
The TMR technicians will look at each request and determine if the copier can be moved by the TMR, or if a call to Fisher's will need to be made. No non-IT department personnel should be moving copiers themselves.
Moving copiers on campus can be costly, but so can damage to the copiers. Please let the TMR assist with this special need if it arises.
Canon machine need service?
For minor assistance that might not require a service technician, or to have assistance setting up the machine to copy and print in specific ways, contact the TMR (Technology & Media Resources) at 467-8111 or submit a help ticket at help.nnu.edu.
If you have lines across your print jobs, a really badly jammed print job, or faint copies, you may contact Fisher's Document Systems, 947-3600. Make note of the sticker on your machine front cover that has an "FEQ" number on it. Fisher's will need that FEQ number to dispatch their service technician to your location.
