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Overview and Manuals

Overview for Students (26 mins.)
Tk20 HigherEd Faculty Guide (PDF)
Tk20 HigherEd Student Guide (PDF)

Tip Sheets 

All in PDF format

Logging in 

Students
Creating Folders & Artifacts 
Submitting an Assignment
Submitting the Tech Portfolio Assignment
Completing a Field Experience Binder 

Instructors
Assessing an Assignment
Completing a Disposition Evaluation

Cooperating Teachers
Important: Please refrain from assessing the Field Experience Binder until your student lets you know that s/he has submitted it!

Assessing a Field Experience Binder

Video Tutorials

Overview
Logging In (20 secs.)
Layout and Navigation (3 mins.)
Home (30 secs.)
Change Password (45 secs.)
Pending Tasks (1 min.)
Courses (20 secs.)
Artifacts (20 secs.)

Courses
My Courses Overview (1 min.)
Submitting the Tech Portfolio Assignment (5 mins. - for students)
Assessing an Assessment (5 mins. - note this refers to grading, but we are not using the Tk20 gradebook)

Artifacts
Creating and Managing Folders (2 mins. - for students)
Creating Artifacts (2 mins. - for students)
Requesting Feedback (2 mins. - for students)

Field Experience
Completing a Field Experience (5 mins. - for students)
Assessing a Field Experience Binder (5 mins.)

For additional videos, visit the Tutorials tab on the Tk20 login page.

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Payment Questions
How do I purchase a student account?
What do I do if I have been told that I am eligible for a payment option that is not available on the online payment page?
Is it possible to get a refund?

Getting Started
What is my Tk20 username and password?
How does my Cooperating Teacher/Supervisor log on to Tk20?
How do I locate any pending assignments from my professors?

Handling Issues
How do I retrieve a forgotten password?
What do I do if I have purchased/registered for my Tk20 my account online and I have not received my username/password?
What do I do if I am having trouble?
What do I do if one of my courses does not appear in Tk20?
What do I do if I submitted an assignment or binder before it was complete?
Where can I get help if I haven't found an answer on this page?

The method for purchasing a Tk20 account will vary by academic program.

Counselor Education students 

The department will automatically subscribe you to the program through an NNU Tk20 fee. This one-time subscription amount of $100 is assessed as a student fee and is non-refundable.

Education students 

Undergraduate Students - The department will automatically subscribe you to the program through an NNU Tk20 fee. This one-time subscription amount of $100 is assessed as a student fee and is non-refundable. 

Graduate Students - You will need to subscribe directly on the website and pay the $100 fee with a credit card. Please go to tk20.nnu.edu and click "Click here to purchase your account."  From there you will be prompted to enter payment information; note that Tk20 will also assess a $3 processing fee.  Please make sure you do this before coming to orientation.

ACE Students - The department will automatically subscribe you to the program through an NNU Tk20 fee. This one-time subscription amount of $100 is assessed as a student fee and is non-refundable. If you are in the last year of your Education program when we begin using Tk20 in the fall of 2011, your fee will be discounted to $65. 

Please check with your departmental Tk20 contact if you have further questions about your fee.

If you have been notified of an alternate payment option, such as a reduced fee of $65, please communicate with your departmental Tk20 contact or Tk20 Unit Administrator to verify your eligibility.

Tk20 will offer refunds for student subscriptions as per the following policy:

• For accounts completely unused within 30 days of purchase: Full refund.
• For accounts unused between 31 days and 6 months from purchase date: 50% refund.
• For accounts after 6 months from date of purchase: No refund, under any condition.

If you feel that you are eligible for a refund, please contact your Tk20 Unit Administrator and discuss the situation with her. If you are eligible for a refund, the Unit Administrator can contact Tk20 directly and initiate the refund process.

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Students, once your payment is received -- either by you subscribing or your program subscribing for you (see clarification above) -- the Tk20 system will generate an account for you.

• Username - This will be the same as your NNU network username.
• Password - Your initial password will be just your NNU ID number, e.g., 123456.

Instructors, your Tk20 login follows the same format as for students.

Cooperating Teachers, please see below.

Upon logging in, the system will prompt you to change your password to something more secure. Tk20 requires a combination of letters, numbers and special characters, much like your NNU network password.

If you have difficulty logging in, please contact E-Learning Services (elearning@nnu.edu or 208-467-8034).

Generally, all Cooperating Teachers/Supervisors follow this format:

• Username - First initial and last name followed by 0000, as in jsmith0000
• Password - The Cooperating Teacher's NNU ID number

The above convention may not apply if the Cooperating Teacher is also a current student or adjunct at NNU (for instance, the teacher is in the Graduate Education program working on a Master's degree and also working with an undergraduate student). 

Upon logging in, the system will prompt one to change the initial password to something more secure. Tk20 requires a combination of letters, numbers and special characters.

Difficulty logging in? Please contact E-Learning Services (elearning@nnu.edu or 208-467-8034).

Assignments will appear in the Pending Tasks area of your Home tab. They are indicated by a red flag to the left of each pending task. Alternately, you can find pending coursework by clicking on the Courses tab > The course number > Activities sub tab.

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As long as you have already logged in at least once, use the "Forgot your username or password?" link found on the NNU Tk20 login page to be reminded of your password. If that doesn’t work, please contact your departmental Tk20 contact so s/he can reset your password.

Normally, it takes 2-3 business days to receive your activation information. Please ensure the email did not go to your junk mail folder. Activations can be delayed for a variety of reasons; the most common are entering your ID#, email address, or credit card information incorrectly. If you have not received your activation email after 4 days, please contact your departmental Tk20 contact.

If you cannot log in, please contact E-Learning Services (elearning@nnu.edu or 208-467-8034).

If you do not see a Pending Task on your Home page, communicate with your departmental Tk20 contact.

If you are confused about how to complete a task in Tk20, please refer to the TK20 tip sheets or video tutorials above. If you do not understand the tip sheet or tutorial, you may contact E-Learning Services (elearning@nnu.edu or 208-467-8034).

The Tk20 system is updated on a regular basis. If your course is not appearing now, it may appear in a few days. Please communicate with your departmental Tk20 contact if the issue persists.

Some elements of Tk20 are meant for you to complete several forms or upload certain files, then click Submit when everything is ready for the instructor. If you inadvertently submit something before it is ready, you can Recall it.

If you inadvertently submitted a Field Experience Binder before it is ready, follow these steps:

1. Log in to Tk20.
2. Click the Field Experience tab.
3. Place a check next to the desired binder.
4. Click Recall.

If you inadvertently submitted an Assignment before it is ready, follow these steps:

1. Log in to Tk20.
2. Click the Courses tab.
3. In the left-side navigation area, click Assignments.
4. Place a check next to the desired assignment.
5. Click Recall.

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Several resource personnel are available to assist you with TK20:

Departmental Tk20 Contact - This is a person designated by your program to handle logistics involved with Tk20.

• Counselor Education - Karrie Swan
  
  
• Education: Undergraduate students - Audra Butkus
• Education: ACE students - Julie Howard
• Graduate Education: Exceptional Child, Curriculum & Instruction, and Teaching & Learning - Jackie Schober
• Graduate Education: All programs in Leadership - Cindy Williams
• Graduate Education: Reading - Nancy Gibson

Tk20 Unit Administrator - This is the faculty member in charge of all Tk20 decisions for a given program.

• Counselor Education - Dr. Brenda Freeman
• Education - Dr. Karen Blacklock

E-Learning Services - This department can answer How To? questions related to using Tk20, especially when you have watched the online tutorials and still need assistance understanding how to do something. Contact us at elearning@nnu.edu or (208) 467-8034.

Technology and Media Resources - The NNU help desk can answer How Come? questions AFTER you have checked the FAQs here and/or the online tutorials and still need assistance with something not working as expected. Contact TMR at help@nnu.edu or (208) 467-8111.

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