ANGEL FAQs

ANGEL Frequently Asked Questions

 

Here you can find answers to Frequently Asked Questions related to the ANGEL course management system. 

Don't see an answer to your question? 

  • Please contact us via help.nnu.edu and we would be happy to assist you!


General FAQs for all Users
Instructor FAQs
Administrative FAQs
Student FAQs

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How do I get to my course(s)?

To get to your courses, simply log in to ANGEL at http://online.nnu.edu with your regular NNU username and password. 

  • For all instructors and for students in degree-seeking courses (e.g., undergraduate, adult/professional, or graduate programs), this means your network login (also referred to as your AD, or Active Directory, login).

  • For students in non-degree-seeking courses (e.g., Continuing Studies courses), your username is the same as your NNU ID number.

Your courses will be listed on the left side of your ANGEL personal home page. To navigate to your course, click on the course title link. 

If you do not see the courses you were expecting, follow these instructions.

  • Students - Check with your instructor to make sure they have activated the course.  If your course has been activated and you do not see it, please contact the registrar's office to ensure that your registration has been processed. If your course is available and your registration has been processed and will cannot see your course, please submit a help request via help.nnu.edu.

  • Instructors - Hover over the top of the course list and click on the pencil icon that appears. Make sure you see a checkmark next to all the courses you need to see, and make sure that Show Disabled is set to Yes. Click Save. If your course was not on that list, please make sure your department has sent in an updated Course Load or Course Initiation form to the Registrar before contacting TMR (help.nnu.edu).

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How can I unclutter my course list on my ANGEL home page?

All courses on ANGEL are divided by categories, generally according to the semester and session, e.g., FA12 or GF12. You can clear up the course list in two ways:

  • To stop seeing all of the courses in an entire category, click the minus sign (-) next to the category title. All of the courses in that category will collapse, meaning you can later click the plus sign (+) to expand the list, making them appear again. 
  • To stop seeing any given course, hover over the top of the course list and click on the pencil icon that appears. Uncheck any courses you no longer need to see. 

Both of these methods are reversible in case you need to see the courses again.

 

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What are the hardware/software requirements for using ANGEL?

ANGEL System Check

Operating System
PC - Windows 7, Vista, or XP
Mac - MacIntosh OS/X 

Hardware
64 MB of RAM, 1 G of free disk space 

Connection
56 K or faster (broadband, cable modem or DSL highly recommended in order to play streaming media)

Peripherals
Speakers
Sound card
Video card capable of at least 1024 x 768 pixel resolution

System Check
A System Check on the ANGEL login page, seen at right, shows you what software you need in order for ANGEL to work smoothly. If you have any red Xs on your System Check, please get what you need from the tables below:

REQUIREMENT

DETAILS - All downloads are free

Browser

Download and install one of these browsers:
Firefox 3.6 or above
Google Chrome 10 or above

AJAX

See the details below regarding Javascript; these two typically work together

Cookies

Make sure your browser can accept cookies.


Enable Cookies in Chrome (for Windows) 

  1. Click Tools
  2. Click Options.
  3. Click the Under the Hood tab .
  4. ClickContent Settings in the "Privacy" section.
  5. Select Allow local data to be set to allow both first- and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception.

Enable Cookies in Chrome (for Mac)

  1. Select Chrome > Preferences on the menu bar.
  2. Click the Under the Hood tab.
  3. Click Content Settings in the "Privacy" section.
  4. Select Allow local data to be set to allow both first- and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception.

Enable Cookies in Firefox 
Read this how-to page for help.

 

Enable Cookies in Internet Explorer 

  1. Click Tools.
  2. Click Internet Options.
  3. Click the Privacy tab.
  4. Move the slider to the level of privacy that you want to set.
  5. Click OK.

Enable Cookies in Safari

  1. Go to the Safari dropdown menu.
  2. Select Preferences.
  3. Click Security in the top panel.
  4. Under "Accept Cookies," select Only from sites you navigate to.

Java

Download and install Java Runtime Environment (JRE) version 1.4 or higher

Javascript

Make sure Javascript is enabled in your browser! See note below if you are using a campus-managed computer. 


Enable Javascript in Chrome

  1. Click the wrench icon.
  2. Click Settings.
  3. Click Show Advanced Settings.
  4. Click Content Settings.
  5. Click Allow Javascript to Run.

 

Enable Javascript in Firefox

  1. Click Tools.
  2. Click Options.
  3. Click the Content tab.
  4. Place a checkmark next to Enable Javascript.
  5. Click OK.

Enable Javascript in Internet Explorer

  1. Click Tools.
  2. Click Internet Options.
  3. Click the Security tab.
  4. Click the Internet Zone.
  5. Click Custom Level.
  6. Scroll down to the Scripting section, and then in Active Scripting, click Enable.
  7. Click OK to close Security Settings.
  8. Click OK.

 

Note: Campus computers do not allow students to make the change above for Internet Explorer for security reasons. Please contact Technology and Media Resources if you come across a campus computer that does not have Javascript enabled.


Enable Javascript in Safari

  1. Click the cog wheel icon.
  2. Click the Security tab.
  3. Check the box for Javascript.

 

Popups

You can still have popups blocked on your computer, but make ANGEL a Trusted Site so that any of its popups will display. See note below if you are using a campus-managed computer. 

 

Make ANGEL a Trusted Site in Chrome

  1. Click the wrench icon.
  2. Click Show Advanced Settings.
  3. Scroll down to Network and click Change Proxy Settings.
  4. Click the Security tab.
  5. Click Trusted Sites, which is identified by the green checkmark, and then click on the Sites button that comes up.
  6. Enter the address online.nnu.edu

 

Make ANGEL a Trusted Site in Firefox

  1. Click Tools.
  2. Click Options.
  3. Click Content.
  4. Next to Block Popup Windows, click Exceptions.
  5. Enter the address online.nnu.edu
  6. Click Allow.
  7. Click Close.
  8. Click OK.

Make ANGEL a Trusted Site in Internet Explorer

  1. Click Tools.
  2. Click Internet Options.
  3. Click the Security tab.
  4. Click the Internet Zone.
  5. Under the Select a zone to view or change security settings heading, click the Trusted Sites icon.
  6. Click Sites to open the Trusted Sites box.
  7. In the Add this website to the zone field, enter the address online.nnu.edu .
  8. Uncheck the Require Server Verification (https:) for all sites in this zone option.
  9. Click Add.
  10. Click Close.
  11. Click OK.


Note: Campus computers do not allow students to make the change above for Internet Explorer for security reasons. Please contact Technology and Media Resources if you come across a campus computer that does not have online.nnu.edu listed as a Trusted Site.

 

Make ANGEL a Trusted Site in Safari

  1. Click the cog wheel icon.
  2. Click the Advanced Tab.
  3. Click Change Settings for Proxies.
  4. Click the Security Tab.
  5. Click Trusted Sites, which is identified by the green check mark, and then click on the Sites button that comes up.
  6. Enter the address online.nnu.edu

The System Check also helps you determine whether your computer has plugins, which are free programs that help you do more than just see text on a web page. Your instructor for any given course may or may not require one or more of these plugins, but it's a good idea to make sure you have them.

PLUGINS

DETAILS - All basic downloads are free

MINIMUM VERSION

Acrobat Reader

Download and install to read PDFs

8

Flash Player

Download and install for the smoothest visual experience

10

QuickTime Player

Download and install to play certain types of media, such as .mov or .avi files

7.5

Windows Media Player

Download and install to play certain types of media, such as .wmv files

11

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May I access ANGEL using my Blackberry, iPhone or other mobile device?

Yes, you can. In Spring 2011, ANGEL's parent company, Blackboard, introduced Mobile Learn for ANGEL. NNU students and instructors can use the no-cost optionavailable through app stores as "Blackboard Mobile Learn," on the following devices:

Device

Specifics

Use With

iPhone OS

Available for iPad, iPhone, iPodTouch

Wi-Fi 

Android

Available for Sprint customers only 

Wi-Fi and 3G/4G

Blackberry

Available for Sprint customers only 

Wi-Fi and 3G/4G

Palm

Available for Sprint customers only 

Wi-Fi and 3G/4G

 

Visit the Blackboard website to see demos and a list of the features available with Mobile LearnNote that at this time, NNU is not purchasing the licensed option -- which provides access across devices and carrier networks -- due to its cost-prohibitive nature.

Caveats: Mobile Learn for ANGEL has a few issues that will affect the quality of usage as compared to accessing ANGEL through a desktop or laptop:

  • Discussion Forum instructions do not display
  • Page text for Folders does not display
  • Content linked from a Repository (LOR) does not display
  • Mobile does not track or report where users have clicked

If you have any difficulty with Mobile Learn, please contact the NNU help desk in Technology and Media Resources (208) 467-8111 or http://help.nnu.edu).

PDA Mode: A separate feature for using ANGEL with a mobile device is ANGEL's free PDA Mode, which mainly works with Blackberry devices and Windows mobile browsers. PDA Mode allows one to simply view the content, not interact in the course.

Discussion Subscription: Another feature allows instructors to add a Discussion Forums box to the Communicate tab of a course, which allows one to Subscribe to each desired forum. By subscribing, you will receive an e-mail from ANGEL whenever someone has posted to the forum. You would still need to log in to ANGEL to reply, but at least if your mobile device accepts e-mail, you would be updated.

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How do I clear my browser cache (and what does that mean anyway)?

When you are experiencing difficulty in ANGEL, it's often beneficial to "wipe the browser slate clean."

Your computer tries to be helpful as you browse the web, so it stores images and other things from websites so that the next time you come to a given site, the page will load quickly. This can present a problem, though, if something about the page has changed but you are seeing a stored, or cached, version instead of the newest version. Once you clear your browser cache, you will see the updated version. 

You can set your computer to clear the cache on a regular basis, or just clear it manually when needed.

Clear the Browser Cache in Chrome

  1. Click the wrench icon.
  2. Click Show Advanced Settings.
  3. Under Privacy, click Clear Browsing Data.
  4. Close the browser and reopen to start fresh.

Clear the Browser Cache in Firefox

  1. In the menu bar at top, click Tools.
  2. Click Clear Recent History.
  3. In the Time Range to Clear dropdown, select the desired time range.
  4. If necessary, click the arrow next to Details so you can see the list of elements you can clear.
  5. Make sure there's a checkmark next to Cache. You may also want to check Cookies, Browsing & Download History, and Form & Search History. You can uncheck the rest of the boxes.
  6. Click Clear Now.
  7. Close the browser and reopen to start fresh.

Clear the Browser Cache in Internet Explorer 8 and above

  1. In the menu bar, click Tools.
  2. Click Delete Browsing History.
  3. Make sure there's a checkmark next to Temporary Internet Files. You may also want to check Cookies. You can uncheck the rest of the boxes.
  4. Click Delete
  5. Close the browser and reopen to start fresh.

 Clear the Browser Cache in Internet Explorer 7

  1. From the Tools menu in the upper right, select Internet Options.
  2. On the General tab under Browsing History, click Delete.
    • To delete your cache, click Delete Files.
    • To delete your cookies, click Delete Cookies.
    • To delete your history, click Delete History.
  3. Click Close.
  4. Click OK.
  5. Close the browser and reopen to start fresh.

Clear the Browser Cache in Safari

  1. From the Safari menu, click Reset Safari.
  2. From the menu, select the items you want to reset.
  3. Click Reset.
  4. Close the browser and reopen to start fresh.

Note: As of Safari 5.1, Remove All Website Data covers both cookies and cache.

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What should I know about using AOL?

AOL employs its own browser to view web pages, so you must download and use one of the supported browsers (Firefox 3/4 or Internet Explorer 7/8). You will still use AOL to access the Internet but will keep it in the background while you use the second browser to view your course material in ANGEL. 

For best results with AOL:

  • Connect to the Internet using AOL  
  • Open a private chat within AOL (this allows AOL to remain open without asking if you wish to disconnect while minimized) 
  • Minimize AOL 
  • Launch the second browser (Firefox or IE) 

What should I do if I am having trouble logging in?

Ask yourself these questions:

1. Are you using the correct username and password?

Username - Your departmental program coordinator or Technology and Media Resources (help.nnu.edu) can help you remember your username. 

Password - Click the Password Management link on the ANGEL login page. If you still have trouble with your password, contact Technology and Media Resources (help.nnu.edu). 

2. Have you used the Password Management Tool yet?

New instructors and students in degree-seeking courses must use the Password Management Tool to change their initial password before logging in to ANGEL. 

3. Can you get to other websites (such as Google, Yahoo, etc.)?

If you cannot get to other websites, then the campus Internet connection may be down or your home Internet Service Provider may not be functioning properly. Contact Technology and Media Resources (help.nnu.edu or 208-467-8111) or your provider for assistance. 

4. Are you actually typing in online.nnu.edu

Be sure that you are accurately typing in the URL, or link path, by hand. Sometimes a bookmarked screen may not access the ANGEL server directly. 

5. Can you get to the login screen?

 If you can get to the initial page but not the login screen and are receiving something like a “Page cannot be displayed” error message, then likely ANGEL is offline. Please contact Technology and Media Resources (help.nnu.edu or 208-467-8111). 

6. If you still cannot log in, contact Technology and Media Resources (help.nnu.edu).

 

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Why won't my discussion post submit?

Internet Explorer 9 Compatibility View icon
In Internet Explorer 8 or 9, click the torn paper icon to turn on Compatibility View.

 

Those who type their posts in Microsoft Word and then use ANGEL's Paste from Word feature can find that clicking Submit does not do anything. This is mainly a problem for users of Internet Explorer 8 or 9.

To work around this issue, either use a different supported browser, or turn on Compatibility View. If you choose the latter, access ANGEL while in Internet Explorer 8 or 9 and then follow the steps for either Option 1 or 2, depending on what you see on your screen:

Option 1:

  1. Look in your Internet Explorer Address bar for an icon that look like a white piece of paper torn in two (as shown in the illustration here).
  2. Click the icon so that its background turns blue.

Option 2:

  1. In the Internet Explorer Menu bar, click Tools.
  2. Click Compatibility View Settings.
  3. You should see online.nnu.edu in the Add This Website field. Click Add.
  4. Click Close.

Microsoft offers a 1-minute video tutorial to show you how to complete either option.

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Why can't I see the tabs of my course?

If you cannot see the tabs, you are likely using an unsupported browser to access ANGEL on the Internet. Refer to the hardware/software requirements to download a supported browser. If you still have trouble, contact Technology and Media Resources (http://help.nnu.edu or 208-467-8111).

 

Why am I receiving emails each time someone writes a Discussion post?

ANGEL has a subscription feature for the Discussion Forums, and if you are receiving emails, you have likely asked ANGEL to Subscribe to one or more forums. Please see this FAQs item for details on how to reverse that request.

 

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Why can't I view/download a file uploaded into ANGEL through the Drop Box assignment feature?

1. Is there a pound sign or other symbol in the file name?

 ANGEL has difficulties with filenames that contain special characters (e.g., # ? ! @ $ % & * , or the dot).  If a file is uploaded into ANGEL with one of these special characters in the filename, the file can become corrupted.

Acceptable special characters are as follows:

  • the underscore (__)
  • the dash (-)

If, as Instructor, you posted a file with faulty special characters, go to the Content area where it is located > Remove the file > In the program that created the file (such as MS Word), rename the original file without using special characters > In ANGEL, upload the newly named file. 

If the bad file was uploaded by a student, ask the student to rename the original and resubmit. 

2. Was the document created in MS Office 2007?

 If the Word, PowerPoint or Excel document was created by someone using Microsoft Office 2007 and you do not use Office 2007, the document will be unreadable for you. See above for instructions.

3. What browser was used to upload the file?

Students who use any browser other than the supported browsers may run into preventable problems with assignments. Essentially, the uploaded file will not be accessible from its usual location on the main Drop Box page or the View, Grade or Delete Submissions page.

Instructors can get to the file by clicking the Utilities link > Associated File Manager. Look for a file that has the same date and time information as the problem file on the Drop Box or View pages. Please also inform the student to begin using one of the supported browsers.

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Why does my content/text look strange?

ANGEL's Paste from Word feature
Use the Paste from Word feature to avoid seeing text in strange places, or seeing funky letters and numbers.

Sometimes, it makes sense to write your content or discussion forum thoughts in Microsoft Word, then highlight, copy and paste the text into ANGEL. This can pose a problem, however, because MS Word has a great deal of coding behind the scenes. When Word text is pasted into other software programs such as ANGEL, that coding can corrupt the text. Words may appear on the edge of your screen, or you may see a series of strange letters and numbers.

Good news! ANGEL has a Paste from Word feature that strips out the coding. See details above. 

 

Where do I find my mail messages from ANGEL?

The Course Mail feature in ANGEL has been designed by NNU to automatically forward messages to your e-mail account.

  • For those in degree-seeking courses, this means your NNU Gmail account.
  • For those in non-degree-seeking courses or modules, this means your personal e-mail (gmail, Hotmail, work e-mail, etc.).

Your ANGEL inbox is designed to always indicate zero messages. So, please check your regular e-mail account to read and reply to messages.



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ANGEL FAQs for Instructors

Getting Started with ANGEL

Why should I use ANGEL?

Why is my course listed as “Disabled”?

How can I make my course available to students?

What should I do if students cannot see my course?

How do I post content into my ANGEL course?

May I just start with something simple?

 

Working with Content

How can I upload a file such as a PDF or slide presentation?

How can I make changes to a file I uploaded?

How can I delete some files I uploaded?

How can I create a link to another part of the course?

How can I edit or copy the Connecting with Your Professor box?

How can I use a Section Heading to organize my content?

What is a Milestone, and do I set it for Manual or Item Completion?

How can I see my course from the perspective of a student?

How can I copy content from one course to another?

 

Working with Tests

How can I give a test to a student at a different time frame or length than others?

How can I copy test questions into the Assessment Question Bank Manager?

How can I modify or delete a test question after students have answered it?

 

Working with Grades

What characters can I use when naming Gradebook Categories and Assignments?

How does a weighted Gradebook work?

How can I assign Complete/Incomplete grades?

How can I reorder the assignments in my gradebook?

How can I hide grades from the students?

Why are the grades not showing in the Gradebook?

How can my students access their grades in ANGEL?

How do I send grades to the Registrar's office?

 

Managing Course Shells and Enrollments

How do I receive an ANGEL course shell?

How can I tell the difference between 2 or more courses with the same name?

What is the difference between an Official course and a Master course?

What is the Online Course Template and how do I use it?

How do my students get enrolled into my ANGEL course?

How can I merge two sections into one course shell?

How do I get my TA enrolled into my ANGEL course?

How are students dropped from my ANGEL course?

How do I give access to my course to a guest, such as an accreditor?

What should I do with my course after I am done teaching? 

 

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Why should I use ANGEL?

ANGEL is a web-based course management system that provides 24/7 access to your course content. Common uses include:

  • Posting online announcements and course content (e.g., syllabi, handouts, PowerPoint presentations) 
  • Facilitating online discussions about content or course-related topics 
  • Collecting and grading student assignments and assessments 
  • Managing grades and making them available for students to view online

The user-friendly interface means you can get started right away.

 

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Why is my course listed as "Disabled"?

When Official courses are batch-created, they are automatically set up as Disabled for student access, so that you can develop them.  When you are ready, make your course available to your students. 

 

 

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How can I make my course available to students?

Follow these steps so that your course is no longer Disabled:

  1. Go to the Manage tab of your course.
  2. Click General Course Settings.
  3. Click the Access tab.
  4. Set Member Access to All Members.
  5. Click Save

Note that it's a good idea to also set Guest Access to Anonymous and Search Engines to No. These specific settings will guard against non-enrolled students from seeing your content.

 

 

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What should I do if students cannot see my course?

1. Is your course available to your students?

 Go to the Manage tab > General Course Settings > Access tab > Set "Member Access" to "All Members" > Save.

2. Is the student enrolled in the course?

 Check your roster via the NNU Portal (MyNNU) or contact the Registrar's office to make sure the student has registered.  E-Learning Services runs automatic processes to generate accounts and place students in their proper courses, pulling information directly from the registration software. These processes run every two hours each day from 9 a.m. to 7 p.m. MT.

If a student has just recently added your class, wait a bit and then check again for the student's name in your ANGEL roster (Manage tab Roster). If it does not appear, send an e-mail to Technology and Media Resources. Please be sure to include the student's full name with ID number if known, along with the course ID, title and section number.

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How do I post content into my ANGEL course?

All content for a course goes into the Content tab (called the Lessons tab by the ANGEL manual and help resources). Simply click Add Content at the top of that page to begin adding folders, web pages, files, etc. For more detailed instructions, refer to the Step-by-Step Tutorials.

 

 

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May I just start with something simple?

Yes. You may use ANGEL as much or as little as you wish. The three most common and simple elements to post are

  • Announcements 
  • Syllabus 
  • Files such as MS PowerPoint slides

As you feel more comfortable -- or as your students request more in ANGEL -- you can add drop box assignments, discussion forum questions, online tests, and more. Refer to the Step-by-Step Tutorials for details.

 

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How can I upload a file such as a PDF or slide presentation?

The first rule of thumb: Not all students have Microsoft Office on their computers, so E-Learning Services recommends that instructors upload MS Word documents as PDFs instead. ANGEL gives instructors several ways to upload files. 

Embed one or more files (RECOMMENDED) - In any Folder, Page, Drop Box, Discussion Forum, Assessment, Survey or Section Heading, you can create a hyperlink to a file. This is the most user-friendly option.

  1. In the textbox editor for the Content item, write as much text as desired. Include a word or phrase that you will turn into a hyperlink (e.g., "Read the syllabus.")
  2. Highlight the word or phrase you have in mind.
  3. Click the Content Link icon, which resembles a manila folder with the chain link.
  4. You will find yourself on the Associated tab, where you will click Browse to locate the file you want to associate with this content item.
  5. When you have found the needed file, double-click it.
  6. Back in ANGEL, click Upload File.
  7. After the file appears, click the file name.

You will now have uploaded the file to the ANGEL server and will have created a hyperlink to it. This 5-minute video tutorial shows you how to embed a link.

Another option is to use the File content type. The File option does not offer the ability to include any explanatory text.  Beyond individual files, it is best used when you have a group of web pages and point to the index page so that it drives access to all the other pages.  Or, it can be used to point to an index page that sets up an MS PowerPoint display as a slideshow. If you still wish to use the File content type, this 2-minute video tutorial shows you how.
  

Upload multiple files - Use the Import Console on the Manage tab to upload multiple files at once. (This process looks more detailed than it really is!)

  1. On your computer, collect the desired files into a folder.
  2. Save as a Zip file.
  3.  In ANGEL, go to the Manage tab.
  4. Click Import Console.
  5. Click Content Package.
  6. Click Browse.
  7. When you have found the desired zip file, double-click it.
  8. In ANGEL, click Upload File.
  9. Choose where to place the zip file. The Lessons directory simply means the Content tab.
  10. If needed, choose the desired file extensions.
  11. Click Next Step.
  12. If needed, make any changes on the Select Items screen.
  13. Click Next.
  14. ANGEL will process the import of your files.

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How can I make changes to a file I uploaded?

To show changes in an uploaded file, follow these steps:

  1. Edit the original file in Microsoft Office or a similar program.
  2. Save the file.
  3. Upload the file to ANGEL again.

You may find it helpful to also delete the first file from the Associated File Manager.

 

 

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How can I delete some files I uploaded?

Most files uploaded via the content link icon (looks like a manila folder with a chain link under it) go into the Associated File Manager. You can remove unneeded files by accessing the editing links. 

  1. Hover over the desired content item so that you get the instructor choices: Settings Reports Utilities Submissions Delete.
  2. Click Utilities.
  3. Click Associated File Manager.
  4.  Click Delete under any undesired file.
  5. Click OK.

 

 

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How can I create a link to another part of the course?

Illustration for creating a course link

A very user-friendly feature in ANGEL allows you to create a link from one part of the course to another. This is especially helpful when writing directions. For instance, you might ask students to read an article and then go to a Discussion Forum to post comments; you can make a link to that specific forum.

  1. In a textbox for a Page, Folder, etc., highlight the word or phrase that will become the link. In the illustration above, the word discuss is highlighted.
  2. Click the Content Link icon (resembles a yellow manila folder with a chain link).
  3. Click the Map tab.
  4. If you will be creating a link to one of the tabs, click the appropriate title of that tab (e.g., Resources). Otherwise, click the plus sign next to Content.
  5. Continue clicking the plus signs as needed until you reach the title of the content to which you want to link. 
  6. Click the desired title.

If you need to edit the link, hover over the link, right-click and choose Edit Link.

Remember to click Save at the bottom of the page.

 

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How can I edit or copy the Connecting with Your Professor box?

The NNU Online Course Template includes a component (or box) on the course home page called Connecting with Your Professor. This is an important opportunity for you to help your online students put a face to your name and readily see how to reach you.

This video tutorial (3 mins.) shows you how to add the component to your course and edit it to include your own information. This video tutorial (5 mins.) shows how to upload and/or edit photos.

To copy the component from course to course, follow these steps:

Copy the Current Info

  1. Hover over the Professor box where you already have your picture and greeting.
  2. Click the pencil icon that appears.
  3. You'll see HTML code. Highlight it and copy it (note: Press Ctrl and A at the same time to Select All text, then Ctrl-C to copy)
  4. Cancel out of this box.

Create the Box in the Second Course

  1. Go into your other course.
  2. If you do not already have a professor box there, click Edit Page at top left.
  3. Click Add Components.
  4. Check the box for the Custom Content.
  5. Click Add Selected.
  6. Move the box to your desired location, then click Save.

Paste the Current Info

  1. Hover over the Professor box and click the pencil icon.
  2. Select all the existing HTML code to remove it.
  3. Paste in your code.
  4. Click HTML Editor below the editing box if you want to edit any info.
  5. Click Save.

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How can I use a Section Heading to organize my content?

A Section Heading is a terrific tool for dividing up your Content page into manageable chunks. Unlike other content types such as Folders or Pages, the text you enter into a Section Heading is visible without any clicks.

When you create a section heading (Add Content link on the Content tab), the title is just for you to see. You then place the actual wording of the section heading into the textbox area. You may want to use a large font and make it boldface. To see how it looks to students, use the Identity Bubble/User Preview.

 

 

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What is a Milestone, and do I set it for Manual or Item Completion?

A Milestone is a very useful tool for both you and your students. It can tell students when something is assigned or due, and it can tell you whether and when students are following through.

You can assign a Milestone on the Assignment tab of a content item. First, decide whether the Milestone will be set to Manual or Item Completion.

  •  Manual means students will need to manually mark that they completed that Milestone, either using a checkmark on the Tasks pane of the Course Guide or via a Milestones report on the Report tab.
  • Item Completion means ANGEL automatically tracks whether the student has viewed the page, submitted the assignment, taken the test, etc.

In order for you and your students to see the Milestone on the Calendar, place a checkmark next to Assigned Date and/or Due Date, then choose the desired date. 

After you Save the page, the Milestone will appear on the Calendar preceded by the word Assigned or Due as appropriate. When students hover over the Milestone, they can click View Item to be taken directly to the content.

This 5-minute video tutorial shows you how to set up and use Milestones (here also is an illustrated web page to set up a Milestone for the assignment).  To get a visual report of when Milestones are Complete, Pending or Due, run a Milestone report.

 

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How can I see my course from the perspective of a student?

Preview your course by using the Identity Bubble that always shows at top right.

  1.  Click the glasses icon to be taken to the User Preview page.
  2. Click Begin Preview
  3. You'll be able to take tests, submit assignments, etc. as if you are really a student. 
  4. When done with the preview, click the glasses icon again.
  5. Click Cancel Preview.

Note that this tool is also useful to see content that has been designated for particular teams.

 

 

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How can I copy content from one course to another?

Use the Course Copy function to transfer an entire course. You will "pull" the content from an existing course rather than "pushing" from the existing to the second.

  1. Go to the Manage tab of the course shell where you want to place the content (likely an empty course).
  2. Click Import Console.
  3. Click Copy Course.
  4. In the dropdown, select the course from which you've already been teaching or have the content, such as a Master.
  5.  Leave the box checked to create a backup of both courses.
  6. Optional - leave the box checked to replace all existing content in the course where you are bringing in new material.
  7. Click Copy.

This 3-minute video tutorial shows you how to copy a course.

The process will bring over everything you need:

  • all content
  • calendar events and Milestones
  • announcements
  • resources
  • any Agents you've created on the Automate tab
  • gradebook settings

Caution: An alternative method for transferring content is the Export/Import process, also found on the Manage tab. However, this method can cause your course size to increase. All of the "historical data" - the student submissions - come with the export/import, in the background via the Associated File Manager. Unless you remove the submissions, your course will just keep getting bigger and bigger each time you import. For this reason, it's best just to use the Copy Course method.

 

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How can I give a test to a student at a different time frame or length than others?

Let's say you are giving a test in ANGEL, but you have

  • athletes
  • debate team members
  • students with learning disabilities
  • students who are ill

or some other reason why a student will either miss the test or need a time extension. You can use Teams to accomplish this without having to create a second test.

First, create two Teams on the Manage tab, such as in this example:

  • Team 1 - Leonard Learner
  • Team 2 - Everyone Else

Then, on the Content tab, follow these steps:

  1. Go to the Settings of the test (or other content item you are adjusting).
  2. Click the Access tab.
  3. For "Team Access," in the dropdown choose Selected Teams.
  4. Place a checkmark next to both Teams.
  5. Click the name of the individual's Team (e.g. Leonard.
  6. Check the box for Advanced Settings.
  7. Enter a different time limit and/orselect different dates.
  8. Click Save.

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How can I copy test questions into the Assessment Question Bank Manager?

Occasionally you may have a test built on the Content tab and want to put its questions into the Assessment Question Bank Manager. Follow these steps:

  1. Go to the Manage tab.
  2. Click Assessment Question Bank Manager.
  3. Click the dropdown triangle next to the title of your course.
  4. Click Add Subfolder.
  5. Enter a name to reflect the title of your test and click Save.
  6. Click the dropdown triangle next to the title of your new folder.
  7. Click Add Question.
  8. Choose Copy Questions from an Assessment.
  9.  Choose the assessment that contains your questions and click Go.
  10. Either place a check next to Select All on This Page, or place a check next to the desired questions (Note that if there are more than 20 questions, go to the next page of questions and select them all, continuing on until all questions are selected).
  11. Click OK.

The same steps work for copying survey questions into the Survey Question Bank Manager.

 

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How can I modify or delete a test question after students have answered it?

ANGEL includes a Regrade option that lets you modify how the system handles a particular question. Follow these steps:

  1. Click the title of the desired assessment.
  2. Look for the desired question and click Regrade to the right.
  3. Choose from among your three options: 
    • Change points or correct answer
    • Drop question
    • Give full credit
  4. Click OK.

 

 

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What characters can I use when naming Gradebook Categories or Assignments?

Alphanumeric characters (abc and 123, etc.) are OK to use when creating Categories or Assignments in the ANGEL Gradebook. Some special characters are also acceptable, such as a colon (:). 

However, do avoid using semicolons (;) and commas (,), as using them can cause issues with the Gradebook display and the display if grades are exported to a spreadsheet program such as Microsoft Excel.

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How does a weighted gradebook work?

In the setup Preferences, you can have your gradebook set up based on "Points" or "Percentage." The latter essentially means you want the grades to be weighted. 

In a weighted gradebook, the categories (listed on the right column of the gradebook under 1. Categories), would typically be something like this:
 
Homework assignments - 50% of the grade
Group project - 25%
Final exam - 25%
 
Then, under 2. Assignments, you flesh out the items associated with those categories. For instance, you might have five homework assignments that are making up that 50% portion of the grade. Simply enter them under 2. Assignments, assign them to the Homework Assignments category, and ANGEL will automatically make each of the five items worth 10% of the grade.

It doesn't matter, really, how many points you assign to the 2. Assignment items. ANGEL will do the calculating of the percentage weights regardless of the individual point values. 

For free assistance with developing your gradebook, whether weighted or not, please contact E-Learning Services (elearning(at)nnu.edu or 208-467-8034).

 

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How can I assign Complete/Incomplete grades?

Sometimes, instructors want to create assignments that call for a simple "Yes, the student completed the work" or "No, he didn't." You can assign students what is essentially a Complete or Incomplete grade by using the Macro option.  This is listed on the right side of the Gradebook, 3. Macros
 
For instance, in the first Filter field, put a Y for Yes, with percent of 100. Click Add New, then add a Filter of N for No, with a percentage of zero. This tutorial page shows you how to add grading macros.

When grading, simply enter a Y or N, and ANGEL will automatically enter the "grade." If the assignment is worth 5 points just for being completed, students with a "Y" will get the full 5 points, and students with an "N" will get zero.

If these Complete/Incomplete assignments are not going to be part of the overall grade for the course, the better avenue to know if someone has completed an item is to set up a Milestone for the assignment.  You get a visual of when the item is Complete, Pending or Due by running a Milestone report for the student. The FAQs item above offers a fuller explanation of Milestones.

 

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How can I reorder the assignments in my gradebook?

Items that you have associated with the gradebook may be reordered via the Categories.

  1. In the gradebook, click 1. Categories.
  2. Place a checkmark next to the desired category.
  3. Click Show Tasks.
  4. Click Reorder Assignments.
  5. Highlight an assignment and use the Up or Down links to place it where desired. Repeat for the other assignments.
  6. Click Save.

This 1-minute tutorial illustrates the steps for you.

 

 

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How can I hide grades from the students?

ANGEL has varying functionality for hiding grades, based on the content type.

For Drop Boxes

In the Settings for the Review tab, change the dropdown from Normal to Disabled. This will prevent students from clicking the title of the Drop Box to see your feedback and grade. 

In the Settings for the Assignment tab, edit the Gradebook assignment so that the grade is Hidden (you'll use a checkmark). This will prevent students from seeing their grade for the Drop Box when running a Grades report. Alternately, edit the Drop Box assignment in the actual Gradebook itself and set the Release Date to a date in the future.

For Assessments 

In the Settings for the Review tab, either change the dropdown for View Submission History to Disabled, or, if you wish for students to see partial results, uncheck the boxes for Overall Score, Answer Key and Points Awarded among the Feedback Options. This will prevent students from clicking the title of the Assessment to see their score, etc. 

In the Settings for the Assignment tab, edit the Gradebook assignment so that the grade is Hidden (you'll use a checkmark). This will prevent students from seeing their grade for the Drop Box when running a Grades report.

For Customized-Release Assessments

For those occasions when you have students taking an Assessment at different times, you can further specify when certain students can see their exam results. For this functionality, use Teams with customized settings:

  1.  If students are not yet on Teams, take care of this step first on the Manage tab.
  2.  In the Settings for the Access tab of the Assessment, set Team Access to Selected Teams.
  3.  Place a checkmark next to the desired Teams.
  4.  Click one of the Teams to customize its settings.
  5.  In the popup that appears, place a checkmark next to Start Date and End Date.
  6.  Set the desired Start/End Dates, such as for the exam for Team 1 to be taken on Tuesday.
  7.  Click Save.
  8.  Repeat the customization settings for the second Team, setting the Start and End Dates later, such as for Thursday, and click Save.
  9.  In the Settings for the Review tab, in the Review Availability area, place a checkmark next to Review Begins.
  10. Enter a 0 in the field for  Days.
  11. Change the dropdown to say User Submission.
  12.  This would be the appropriate time to set the Feedback Options as well.
  13.  When satisfied, click Save.

 
 Your two groups of students will now have access to the same, single test at different times, each able to see their results. If you desire to further specify settings so that no one can see any scores until all tests have been taken, you would do this on the Review tab. Instead of Review begins 0 days after User Submission, your statement would read, Review begins 0 days after Specific Date.

Please feel free to contact E-Learning Services (elearning@nnu.edu or 208-467-8034) with any questions, or to request that a TA customize these settings for you.

 

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Why are the grades not showing in the Gradebook?

ANGEL allows instructors to mark grades in either of two places:

  • On the Content tab, directly in the assignment, forum or test submissions
  • On the Manage tab, in the Gradebook

If you have graded something under the Content tab but are not seeing the scores in the Gradebook, it's quite likely that you have set your grade Calculation Type to Manual. This is essentially creating more work for yourself! It means you are going to enter the grades manually on the Content tab and in the Gradebook. 

To fix this, choose one of two ways:

  1. Go to the Content tab.
  2. Click Settings for the desired item.
  3. Go to the final tab of the content item, the Assignment tab.
  4.  In the Gradebook Settings area, click Edit.
  5. Set the Calculation Type to something other than Manual (a good choice is Maximum Score).
  6. Click Save.

-or-

  1. Go to the Manage tab.
  2. Click the Gradebook.
  3. Click 2. Assignments.
  4. Place a checkmark next to the desired Assignment.
  5. Click Edit Selected.
  6. Set the Calculation Type to something other than Manual (a good choice is Maximum Score).
  7. Click Save.

This 2-minute video tutorial shows you the steps above.

 

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How can my students access their grades in ANGEL?

Students can access their grades in two ways:

  • Via a Grades Component - You will need to create what is called a Grades Component on the course home tab, or on the Resources tab (or both).
  • Via the Report Tab - Students can run their own Grade Report.

Here's how you can add the Grades component to your course:

  1. At the top left of either the Course tab or Resources tab, click Edit Page.
  2. Click Add Component.
  3. Place a checkmark next to Grades.
  4. Click Add Selected
  5. In a few moments, the Grades component will appear on the screen, and you can use Drag-n-Drop with your mouse to move it around if desired. 
  6. Click Save.

Note: Make sure that you have associated your content with the Gradebook first, and that the Calculation Type is appropriate. An incorrect setting on the Calculation Type can mean your students don't see their grades. 

 

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How do I send grades to the Registrar's office?

Although the ANGEL Gradebook allows you to manage assignments, tests, and even discussion participation, you will need to report your final grades to the Registrar by using the NNU Portal. Grades in ANGEL may be downloaded into MS Excel to make the process easier.

 

 

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How do I receive an ANGEL course shell?

All undergraduate and graduate courses are batch-created in ANGEL within two hours after the Registrar's office processes the paperwork for them. If you cannot see your course listed in ANGEL,  

  • it may be that the Registrar's office has not received or has not yet processed the Course Load or Course Initiation forms, or
  • sometimes, your department submits those forms with the instructor listed as TBA. The Instructor of Record is a necessary element in order to pull the information into ANGEL, so your department should send an update.

Note: Continuing Education classes taught using ANGEL are set up through the Center for Professional Development.

Each Official, or Teaching, course shell is set to Disabled for student access until you make it available. 

If you would like to start developing content in ANGEL for a future course you are teaching, you may request a Master course shell. Alternatively, you can ask that a course you have just taught be copied as a Master for future use. 

 

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How can I tell the difference between 2 or more courses with the same name?

The courses are named in ANGEL exactly as they were named in the Registrar's software, but instructors can rename them for clarity.

  1. Go to the Manage tab.
  2. Click General Course Settings
  3. You'll see the section number listed near the top of the Course tab. Change the Title so that it reflects the course section, or whatever title meets your needs (e.g., Biblical Literature FA12). 
  4. Click Save.

Any change you make will apply to everyone who sees the course.  

 

 

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What is the difference between an Official course and a Master course?

 

Official Course

MASTER Course

What It Is

An Official, or Teaching, shell is what you use to teach your course. Students are automatically loaded into this shell before class begins. 

An Official shell includes the semester or session, department, course number, section, and name; for example, FA12_EDUC2110_01: Educational Psychology. 

Master course is used only to store or develop content. Students are never loaded into a Master course, and you do not teach from a Master. 

A Master includes the Master designation, department, course number, instructor's initials, and name; for example, MASTER_EDUC2110_rp: Master - Educational Psychology.

When to Use

Use the Official shell to teach during the semester or session. For instance, you would use a course shell that begins with "FA12" in its ID during the Fall 2012 semester.

If you are developing a brand new course more than six months out from the course start date, and the Official shell has not yet been created, request a Master to start creating content. When your Official course is created, you can then copy the content from the Master into the Official shell. Or, request a Master be created from a completed course that you plan to teach again.

How to Receive

If all paperwork, including the Course Load spreadsheet, has been processed by the appropriate offices, an Official course shell for ANGEL will be created automatically. Professional Studies instructors should contact that office.

Request a Master according to what is outlined on our page describing the different types of course shells.

 

 

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What is the Online Course Template and how do I use it?

In the Fall of 2009, the faculty E-Learning Committee appointed a group of online program directors and others to collaborate on an Online Course Template. The purpose was to develop a template to be used consistently among online courses, especially within any given program. 

This FAQs item will help you know the following:

  • What's in the Online Course Template?
  • How do I import the template?
  • Can I customize the elements from the template?

 

What's in the Online Course Template?

The resulting template consists of a few main elements that all online courses should include:

On the Course tab:

  • A box labeled Connecting with Your Professor, with a portrait of the instructor plus contact information (see FAQ item for details)
  • A box for Course Announcements 

On the Calendar tab:

  •  Course and unit begin/end dates
  • Virtual office hours
  • Due dates for assignments (i.e., Milestones)

On the Content tab:

  •  A folder titled Getting Started in ANGEL that includes helps for technology and ANGEL how-tos
  • A folder for the Syllabus, whose three parts include the course-specific info, any program policy requirements, and university-level policies (e.g. academic integrity)
  • A folder for the three General Discussion Forums
    •  Course Questions & Suggestions
    • Virtual Watercooler (chatroom)
    • Devotions
  • A folder with a Sample Unit, which instructors may customize as desired

On the Resources tab:

  • A box for Course Resources
  • A box for Institutional Resources

On the Communicate tab:

  • A box for Course Roster 
  • A box for Course Announcements 
  •  A box for Discussion Forums (this merely collects all the forums that reside on the Content tab, putting them into one handy location)
  • A box for Communicate Links for the instructor to use as desired

 

How do I import the template?

The Online Course Template is a course shell that has been set up in such a way that any instructor can import it into his/her course. Follow these steps:

  1. Go to the Manage tab of your course.
  2. Click Import Console.
  3. Click Master Course.
  4. The dropdown menu gives you just one choice: Master Online Course Template.
  5. In the Backup Options box, keep the box checked to Backup Courses Before Import (this is a safety measure!)
  6. Choose whether to keep the box checked to Replace All Existing Content (typically, you will not choose this, but select it if you want the template to replace all the content currently in your course).
  7. Keep the box for Copy Team Settings unchecked.
  8. Click Copy.

In a few moments, you should have the template items imported into your course. Note that if you are using a particular Course Theme, you may need to reset it.

This video tutorial (2 mins.) shows you how to import the Online Course Template.

Can I customize the elements from the template?

The answer to this question is Yes, to a certain extent. You may wish to relabel your lesson content as Week 1, Week 2, etc. rather than by Unit. How you structure the content in your units may also be unique. For other areas, such as how you name the three General Discussion Forums, the E-Learning Committee allows customization as long as the elements are consistent within a program. For instance, if the Nursing Department wants to change the "Virtual Watercooler" forum in all its courses to "Nurses' Lounge," that is acceptable.

If you have any further questions about using the template, please contact your School's representative to the E-Learning Committee, or contact E-Learning Services (elearning(at)nnu.edu or 208-467-8034).

 

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How do my students get enrolled into my ANGEL course?

A registered student will show up in your Official course shell within two hours after his/her paperwork has been handled by the Registrar. 

Once a student registers for a course, the Registrar's office enters this information into the system. E-Learning Services then uses a process that integrates the Registrar's office software with ANGEL. This process creates student accounts and enrollments, running every two hours between 9 a.m. and 7 p.m. MT daily. 

We encourage you to refrain from using the Add a User function in your ANGEL roster to add a student to your Official course who has recently registered, or who is in the process of registering. Please let the automatic process described above do its work.

 

 

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How can I merge two sections into one course shell?

Many instructors teach two or more sections of the same course. You can merge the roster from one course into another, so that you only have to build content and teach from one course shell. In order to perform this function, you must be the instructor of record for both courses, and the instructor must complete the roster synchronization.  Follow these steps:

  1. Go to the Manage Tab of the course from which you want to teach (e.g., section 01)
  2. Click the Roster Manager
  3. Click Roster Synchronization
  4. Click Add Roster 
  5. Check the box next to the desired course you want to merge(e.g., section 02)
  6. Leave the box checked that will Disable Synchronized Course(s) to Disallow Student Access (this step prevents students from seeing their original ANGEL course shell so they don't get confused as to which one you are teaching out of).
  7. Click OK

What if I only have one or two students in the other section? You could simply add them manually to the roster of the course from which you want to teach. The advantage of using Roster Synchronization, though, is that it automatically recognizes any future registration changes (i.e., adds and drops).

 

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How do I get my TA enrolled into my ANGEL course?

To add a student as a TA, use the Add a User function in the Roster, found on the Manage tab, changing the Rights to Course Editor. This 2-minute video tutorial shows you how.

 

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How are students dropped from my ANGEL course?

Within two hours after the Registrar's office has completed handling of the student's drop paperwork, s/he should no longer appear in ANGEL. 

If you wish, you may disable a student's access to the course prior to that.

  1. Go to the Manage tab. 
  2. Click Roster.
  3. Search for and locate the student.
  4. Click Edit.
  5. Select Yes next to Hidden to hide the student in your Gradebook.
  6.  Select Yes next to Disabled to prevent his/her access to the course.
  7. Click Save.

 

 

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How do I give access to my course to a guest, such as an accreditor?

If your department has someone with an ANGEL Org Admin role (typically, the program assistant or a secretary), she can create a guest account and enroll the person into the desired course. 

Or, create a ticket with Technology and Media Resources (http://help.nnu.edu) that includes the following:

  • name and personal e-mail address of the guest
  • reason for access (e.g., accreditor, guest lecturer)
  • courses for which the guest needs access
    • specific course IDs, or
    • all courses taught by a particular instructor, or
    • all courses in a particular program or department
  • start and expiration dates for access

Please allow one week for processing, especially if the individual will need access to campus computers.

 

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What should I do with my course when I am done teaching?

Please follow these recommendations after submitting final grades:

If you do not yet have a Master for the course you just taught, you can request a Master at the end of a teaching session or semester to hold your content for the next time you teach.

 

 

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As an admin, how can I add myself to a course?

Those with administrative rights can see all the courses for their department or program by using the administration icon (gear icon in Power Strip), but sometimes you need to add yourself to a course so that it appears on your own course list as well. Follow these steps:

  1. Click the gear icon to get to the administrative menu
  2. Click the Courses link
  3. Click the glasses next to a desired course to gain access as a Course Administrator
  4. Click the glasses in the user identity bubble to get to the Preview screen 
  5. Place a checkmark next to Course Editor 
  6. Place a checkmark next to Enroll Me in the Course with the Specified Rights 
  7. Click Begin Preview

This video tutorial (2 minutes) shows you how to add yourself to a course.

 

 

 

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As an admin, how do I add students to our Community Group?

You can add students to your program's community group or evaluation comm group one by one via the Roster, but it is simplest to add them in bulk by merging a roster from an Official course. Follow these steps:

  1. Go to the Manage Tab of the community group
  2. Click the Roster Manager
  3. Click Roster Synchronization
  4. Click Add Roster 
  5. Check the box next to the desired course you want to merge 
  6. Uncheck the box that would Disable Synchronized Course(s) to Disallow Student Access 
  7. Click OK

This video tutorial (2 mins.) shows you how to complete a Roster Synchronization.

 

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As an admin, how do I remove myself from a course?

Occasionally, as an admin, you place yourself into a course with Course Editor rights for the purpose of doing a Roster Sync or working with content, and then you want to remove yourself so the course no longer shows up on your course list. 

  1. On your course list, click the title of the course you no longer need to see on your course list
  2. Go to the Manage tab 
  3. Click Roster
  4. Check the box next to your name
  5. Click Delete next to your name
  6. ANGEL will give you a warning; uncheck the box for e-mail notification
  7. Click Delete

This video tutorial (1 min.) shows you how to remove yourself from a course.

 

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As an admin, how should I complete the fields for creating a Master course?

Follow this sample for creating Master courses in ANGEL on the administration screen:

Organizational Unit
NNU > COUN
 
Course Code
COUN5000
 
Section
M - instructor initials if desired (M for Master + initials)
 
Source ID
Leave blank
 
Title (Name)
Master - Code - initials if needed
 
Course ID
MASTER_CODE_initials if needed
 
Category
Master
 
Semester
All - Master

On the Access tab for creating Masters, remember what the settings mean:

  • Member access: Determines who can access the course; typically is Editors Only for master courses 

  • Guest access: Determines whether guests can access the course; should be None to keep the course restricted to enrolled users

  • Search engines: Determines whether a Master can be found under the Find a Course function; should be No for masters 

This video tutorial (4 mins.) shows you how to create an empty Master course shell. Note that you or your instructor can then use the Copy Course feature to transfer content.

 

 

 

 

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As an admin, how should I complete the fields for creating a Community Group?

Follow this sample for creating Community Groups in ANGEL on the administration screen:

Organizational Unit
NNU > LR > ELS
 
Course Code
ORG_libstaff
 
Section
O (for org, or anything else you want)
 
Source ID
Leave blank
 
Title (Name)
Library Staff
 
Course ID
org_libstaff
 
Category
Organization
 
Semester
All

On the Access tab for creating Community Groups, remember what the settings mean:

  • Member access: Determines who can access the course; should be All Members for community groups

  • Guest access: Determines whether guests can access the course; can be Anonymous for all Internet users to see, Authenticated for only guests who have logged in, or None to keep the course restricted to enrolled users

  • Search engines: Determines whether a Community Group can be found under the Find a Course function; can be Yes for comm groups

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As a student, what should I do if I cannot see my course(s)?

1. Are you officially enrolled in the course?

  •  If you are in a degree-seeking course (e.g., traditional, adult/professional or graduate student), check your schedule via the NNU Portal or contact the Registrar's office to make sure you are registered.  
  • If you are in a non-degree-seeking course (e.g., Continuing Studies), check with the office where you signed up.

Note: E-Learning Services runs automatic processes to generate accounts and place students in their proper courses, pulling information directly from the registration software. These processes run every two hours each day from 9 a.m. to 7 p.m. MT.

If you have just recently added a class, wait a bit and then check again in a few hours. If it still does not appear, look into No. 2.

2. Has the instructor made the course available to students?

Each instructor chooses whether to use ANGEL, and how much to use it. Your instructor may not be using the course management software.

Often, an instructor has simply not made the course available to students yet. Check either with him/her or with the department secretary/ program coordinator.

If Nos. 1 and 2 are not the issue, please contact the NNU help desk, Technology and Media Resources (http://help.nnu.edu or 208-467-8111). Include the following:

  • Your full name and ID number
  • What kind of course (undergrad, grad, adult/professional, etc.)
  • The title, course number and section number of the course you are not seeing
  • The instructor's name

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As a student, how can I find my grades?

ANGEL gives students two ways to find their grades:

  • Via the Report tab - Click the Report tab and run a Grades report for yourself (you cannot run a report for a classmate). This will show you each assignment currently available, how you fared, and any feedback from your instructor. See this tutorial for details.

  • Via the Grades component - For an overall score that is broken down by category, you can look at a Grades component (or nugget) that your instructor places on either the Course home page or the Resources tab. See this tutorial for details. Please remember to click the Refresh link each time you visit the Grades component. 

 

 

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